Appeals

Appeals

Participants who disagree with a decision made for an exception, accommodation, or any decision rendered by HBS Online can submit a formal appeal. The appeals process allows participants to submit more information or documentation to provide additional context in support of overturning the decision rendered by HBS Online. Appeals are reviewed by an appeals committee at HBS Online. Appeals decisions are considered final, only one appeal will be accepted per decision, exception, or accommodations determination.

Participants who are currently enrolled in a Program and wish to submit an appeal may refer to the relevant reference appeals pages for additional information.

When communicating with HBS Online, please understand that the nature of online learning means that messages to HBS Online may not be read immediately, and that HBS Online is not able to respond to personal emergency situations. If you are in distress or are experiencing a personal emergency, please reach out to local resources or to emergency responders in your area.