Program Policies

Have questions about our policies on learning requirements, accommodations, changing your program status (selecting a later course, withdrawals, refunds, deferrals), exceptions standards, or discounts? Start here!

HBS Online Program Policies

The following Program Policies apply if a participant enrolls in any Harvard Business School Online (“HBS Online”) Program. HBS Online offers online courses, programs or other offerings in specific areas of study or on particular topics (each, a “Program”). When enrolling in a Program, participants accept and agree to be legally bound by the Program Policies. If you do not understand or do not wish to be bound by the Program Policies, do not enroll in any Programs. As a reminder, HBS Online Services are at all times subject to the HBS Online  Terms of Use.

• Certificate of Completion Requirements
• Program-Specific Certificate Requirements
• Exceptions Policy
• Appeals
• Disability Accommodations
• Payment and Refund Policies
• Changing Your Program Status
• Joining the HBS Online Community
• Program Discount Codes
• Past Participant Pricing
• Non-Discrimination and Anti-Bullying