Explore how digital platforms scale through network effects and learn strategies for building, managing, and competing with platform businesses.

  • Format

    On-Demand

  • Time

    30-35 hrs, 6-7 hrs/module

  • Price

    $1,949

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Video duration:2:04

Key Concepts

  • Define what platforms are and how they create and capture value

  • Understand network effects and how to leverage them to achieve growth

  • Discover how to launch, scale, and maintain a successful platform business

  • Overcome operational challenges associated with developing, overseeing, or interacting with a platform business

  • Explore strategies for transitioning a product or service into a platform

  • Build offensive and defensive plans to effectively develop or compete against platform companies

Who Will Benefit

Explore platforms’ associated opportunities and risks to inform your organization’s strategic planning and new business development.

Understanding what a platform is and why someone would use one is crucial. The dynamics of consumption are important to consider. This course helps you see the world in a new way. The language it uses is beneficial not only in the tech world but in innovation.

Fulgence-Guy Yango

What You'll Earn

Certificate of Completion

Certificate of Completion
Boost your resume with a Certificate of Completion from HBS Online
Earn by: Completing this course

Harvard Business School Online certificate awarded to Jenny Yang for specialization in entrepreneurship and innovation.

Certificate of Specialization
Prove your mastery of entrepreneurship and innovation or digital transformation and AI with a Certificate of Specialization
Earn by: completing any three courses within either subject area to earn a Certificate of Specialization

82%
Felt more confident leading initiatives at work
11X
Return on investment, with 24% of HBS Online learners reporting an average $20,466 salary increase
91%
Acquired new skills that were immediately applicable

5 Modules, 30-35 Hours

Download full syllabus (pdf)

Module 1

Platform Fundamentals

6 Hours

Explore what platforms are, how they create and capture value for users, and the primary mechanisms that allow them to scale.
Highlights
Video duration:0:23

How Picabuu Started

Video duration:0:22

Keeping High Performance Scores at Ze

Concepts

  1. What Is a Platform?

  2. Value Creation and Capture

  3. Growth Factors

Featured Exercise

  • Articulate dynamic pricing’s benefits and drawbacks

  • Define the most important characteristics of economies of scale

  • Determine how platforms build trust into their systems

  • Advise a startup platform, Picabuu, on how it can capture value and anticipate challenges

  • Module 1 Capstone and Review

Module 2

Scaling and Sustaining a Platform (Part 1)

6 Hours

Differentiate types of network effects and apply strategies a platform can use to strengthen them. Recognize and examine the characteristics of multi-homing and network clusters and assess new markets based on network shape.
Highlights
Video duration:0:48

Positives of Multi-homing

Video duration:0:28

Picabuu and Clustering

Concepts

  1. Network Effects

  2. Multi-Homing

  3. Network Clustering

Featured Exercises

  • Determine how companies can strengthen direct network effects

  • Articulate ways network structure can influence a platform’s ability to scale or defend itself against competitors

  • Consider how a platform might increase profitability by changing its network clustering structures

  • Advise a startup platform, Picabuu, on how it might generate strong network effects to scale

  • Module Capstone: Picabuu

Module 3

Scaling and Sustaining a Platform (Part 2)

6 Hours

Understand the chicken-or-egg problem and disintermediation and develop strategies for overcoming them, and summarize how network bridging can increase a platform’s value.
Highlights
Video duration:0:46

Zhima Credit

Video duration:0:34

Chicken-or-Egg and Growth at Picabuu

Concepts

  1. Chicken-or-Egg Problem

  2. Disintermediation

  3. Network Bridging

Featured Exercises

  • Describe ways platforms can reduce users’ adoption costs

  • Determine how a firm can overcome its chicken-or-egg problem

  • Consider how to adapt business models as new marketplace challenges arise

  • Define the factors platforms must consider when entering adjacent markets

  • Propose an action plan for a startup platform, Picabuu, to address a network property of your choice

  • Module Review and Capstone

Module 4

Transforming into a Platform Firm

7 Hours

Explain the benefits of transitioning a product or service into a platform, determine the business scenarios best suited for the change, and describe common operational challenges traditional firms face when transitioning to a platform model.
Highlights
Video duration:0:19

New Ways of Creating Value

Video duration:0:40

Lessons Learned

Concepts

  1. Shifts in Operating Models

  2. Navigating Transition

  3. Is Transitioning to a Platform Right for You?

Featured Exercises

  • Articulate the benefits of transitioning a product or service into a platform

  • Detect and anticipate how to manage conflicts in business models

  • Advise a startup platform, Picabuu, on how it might acquire new customers

  • Sketch an idea for a platform that a company you’re familiar with might launch and determine the transition’s feasibility and obstacles

  • Module Review and Capstone

Module 5

Working with Platforms

5 Hours

Explain why traditional companies must learn how to work with platform businesses to thrive and the associated benefits and risks. Explore factors that make it more likely for a platform to encroach on your business and defense strategies to combat it and why all organizations must be aware of political trends and public sentiment surrounding competition and fair business practices.
Highlights
Video duration:0:20

Open and Closed Platforms

Video duration:0:36

Amazon’s Encroachment

Concepts

  1. Coopetition: The Complementor-Competitor Dynamic

  2. Risks

  3. Defensive Strategies

  4. Navigating Regulations

Featured Exercise

  • Explain the benefits and risks of partnering with platform companies

  • Evaluate the optimal means of gathering data

  • Explore defensive strategies companies can use to ward off platform encroachment

  • Consider the benefits of open versus closed platform models

  • Advise a startup platform, Picabuu, on the top two pieces of advice to prioritize as it prepares to launch

  • Module Review and Capstone

Led by World-Renowned HBS Faculty

HBS Online courses are taught by Harvard Business School faculty, bringing the renowned HBS classroom experience directly to you.
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    Feng Zhu

    MBA Class of 1958 Professor of Business Administration

Immersive Learning

Stay active by engaging in a new activity every three to five minutes.

Video duration:0:10

Learn how to craft successful business strategy through the power of economics.

Real-World Connections

Get social by collaborating with a global community of peers before, during, and after your course. Learners who successfully complete an HBS Online program will be added to the HBS Online Community's Official Networking Group and gain exclusive access to events and other networking opportunities.

Video duration:0:08

See how the HBS Online course platform engages you in social learning. You exchange ideas, offer input, and seek out viewpoints from a community of learners gathered from around the globe. In the process, you learn from each other’s experiences and perspectives, and leave the program with a broader outlook on the world.

Real-World Cases

Immerse yourself in real-world, case-based examples brought to life by HBS faculty and industry-leading experts from companies like EbonyLife Group, Bloomberg L.P., Fasten, Zé Delivery, Picabuu, X Fire Paintball & Airsoft, and Zhubajie (ZBJ).

Video duration:0:11

Our courses allow you to apply your learning through
real-world examples and experience Harvard Business School’s signature case
method. Business leaders will share challenges they’ve faced. As the story
unfolds, you’ll leverage course concepts, vital tools and frameworks, and the
diversity of your peers’ perspectives to analyze the problem and determine a
path forward.

Video duration:0:10

Learn how to craft successful business strategy through the power of economics.

Real-World Outcomes

With HBS Online, it's not fair to compare it with other online programs. It's built with the student in mind. You're as close to the classroom experience as possible.

Srivaishnav Gandhe

Engineering Manager, Zoomph

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Solutions for Organizations

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