Winning with Digital Platforms
Explore how digital platforms scale through network effects and learn strategies for building, managing, and competing with platform businesses.
- Format
On-Demand
- Time
30-35 hrs, 6-7 hrs/module
- Price
$1,949
- Courses & Programs
- Winning with Digital Platforms
Key Concepts
Define what platforms are and how they create and capture value
Understand network effects and how to leverage them to achieve growth
Discover how to launch, scale, and maintain a successful platform business
Overcome operational challenges associated with developing, overseeing, or interacting with a platform business
Explore strategies for transitioning a product or service into a platform
Build offensive and defensive plans to effectively develop or compete against platform companies
Who Will Benefit
Explore platforms’ associated opportunities and risks to inform your organization’s strategic planning and new business development.
Understanding what a platform is and why someone would use one is crucial. The dynamics of consumption are important to consider. This course helps you see the world in a new way. The language it uses is beneficial not only in the tech world but in innovation.
Fulgence-Guy Yango
What You'll Earn

Certificate of Completion
Boost your resume with a Certificate of Completion from HBS Online
Earn by: Completing this course

Certificate of Specialization
Prove your mastery of entrepreneurship and innovation or digital transformation and AI with a Certificate of Specialization
Earn by: completing any three courses within either subject area to earn a Certificate of Specialization
Course Syllabus
5 Modules, 30-35 Hours
Platform Fundamentals
Explore what platforms are, how they create and capture value for users, and the primary mechanisms that allow them to scale.
How Picabuu Started
Keeping High Performance Scores at Ze
Concepts
What Is a Platform?
Value Creation and Capture
Growth Factors
Featured Exercise
Articulate dynamic pricing’s benefits and drawbacks
Define the most important characteristics of economies of scale
Determine how platforms build trust into their systems
Advise a startup platform, Picabuu, on how it can capture value and anticipate challenges
Module 1 Capstone and Review
Scaling and Sustaining a Platform (Part 1)
Differentiate types of network effects and apply strategies a platform can use to strengthen them. Recognize and examine the characteristics of multi-homing and network clusters and assess new markets based on network shape.
Positives of Multi-homing
Picabuu and Clustering
Concepts
Network Effects
Multi-Homing
Network Clustering
Featured Exercises
Determine how companies can strengthen direct network effects
Articulate ways network structure can influence a platform’s ability to scale or defend itself against competitors
Consider how a platform might increase profitability by changing its network clustering structures
Advise a startup platform, Picabuu, on how it might generate strong network effects to scale
Module Capstone: Picabuu
Scaling and Sustaining a Platform (Part 2)
Understand the chicken-or-egg problem and disintermediation and develop strategies for overcoming them, and summarize how network bridging can increase a platform’s value.
Zhima Credit
Chicken-or-Egg and Growth at Picabuu
Concepts
Chicken-or-Egg Problem
Disintermediation
Network Bridging
Featured Exercises
Describe ways platforms can reduce users’ adoption costs
Determine how a firm can overcome its chicken-or-egg problem
Consider how to adapt business models as new marketplace challenges arise
Define the factors platforms must consider when entering adjacent markets
Propose an action plan for a startup platform, Picabuu, to address a network property of your choice
Module Review and Capstone
Transforming into a Platform Firm
Explain the benefits of transitioning a product or service into a platform, determine the business scenarios best suited for the change, and describe common operational challenges traditional firms face when transitioning to a platform model.
New Ways of Creating Value
Lessons Learned
Concepts
Shifts in Operating Models
Navigating Transition
Is Transitioning to a Platform Right for You?
Featured Exercises
Articulate the benefits of transitioning a product or service into a platform
Detect and anticipate how to manage conflicts in business models
Advise a startup platform, Picabuu, on how it might acquire new customers
Sketch an idea for a platform that a company you’re familiar with might launch and determine the transition’s feasibility and obstacles
Module Review and Capstone
Working with Platforms
Explain why traditional companies must learn how to work with platform businesses to thrive and the associated benefits and risks. Explore factors that make it more likely for a platform to encroach on your business and defense strategies to combat it and why all organizations must be aware of political trends and public sentiment surrounding competition and fair business practices.
Open and Closed Platforms
Amazon’s Encroachment
Concepts
Coopetition: The Complementor-Competitor Dynamic
Risks
Defensive Strategies
Navigating Regulations
Featured Exercise
Explain the benefits and risks of partnering with platform companies
Evaluate the optimal means of gathering data
Explore defensive strategies companies can use to ward off platform encroachment
Consider the benefits of open versus closed platform models
Advise a startup platform, Picabuu, on the top two pieces of advice to prioritize as it prepares to launch
Module Review and Capstone
Led by World-Renowned HBS Faculty
Feng Zhu
MBA Class of 1958 Professor of Business Administration
Experience
Immersive Learning
Stay active by engaging in a new activity every three to five minutes.
Learn how to craft successful business strategy through the power of economics.
Real-World Connections
Get social by collaborating with a global community of peers before, during, and after your course. Learners who successfully complete an HBS Online program will be added to the HBS Online Community's Official Networking Group and gain exclusive access to events and other networking opportunities.
See how the HBS Online course platform engages you in social learning. You exchange ideas, offer input, and seek out viewpoints from a community of learners gathered from around the globe. In the process, you learn from each other’s experiences and perspectives, and leave the program with a broader outlook on the world.
Real-World Cases
Immerse yourself in real-world, case-based examples brought to life by HBS faculty and industry-leading experts from companies like EbonyLife Group, Bloomberg L.P., Fasten, Zé Delivery, Picabuu, X Fire Paintball & Airsoft, and Zhubajie (ZBJ).
Our courses allow you to apply your learning through
real-world examples and experience Harvard Business School’s signature case
method. Business leaders will share challenges they’ve faced. As the story
unfolds, you’ll leverage course concepts, vital tools and frameworks, and the
diversity of your peers’ perspectives to analyze the problem and determine a
path forward.
Learn how to craft successful business strategy through the power of economics.
Real-World Outcomes
With HBS Online, it's not fair to compare it with other online programs. It's built with the student in mind. You're as close to the classroom experience as possible.
Srivaishnav GandheEngineering Manager, Zoomph

Winning with Digital Platforms FAQs
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