Build negotiation skills to create value, influence outcomes, and navigate difficult conversations. Learn on your schedule with 90 days of full access starting the day you enroll.

  • Format

    On-Demand

  • Time

    32-40 hrs, 8-10 hrs/module

  • Price

    $1,949

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Video duration:1:34

Key Concepts

  • Understand negotiation dynamics and how to prepare for uncertainty

  • Learn to craft agile strategy and be quick on your feet in changing circumstances

  • Resolve small differences before they escalate

  • Secure maximum value for your organization and yourself

  • Identify your walkaway point and uncover the zone of possible agreement (ZOPA)

  • Undergo AI-powered interactive negotiation simulations to test your strategy, adapt in real time, and refine your approach

  • Receive personalized feedback on your negotiation approach to enhance your skills and strengthen your position

Who Will Benefit

Hone your negotiation skills and develop strategies and techniques to achieve success at the bargaining table.

Weekly, I negotiate strategic partnerships for my company, and Negotiation Mastery has given me additional skills that I have put into practice and have resulted in much more successful agreements.

Jacqueline Ryan; Integrated Marketing Manager at YumEarth
92%
of learners said they developed increased confidence after completing an HBS Online course
11x
return on investment, with 24% of learners reporting an average $20,466 salary increase
82%
Felt more confident leading initiatives at work

What You'll Earn

Certificate of Completion

Certificate of Completion
Boost your resume with a Certificate of Completion from HBS Online
Earn by: completing this course

Certificate of Specialization

Certificate of Specialization
Prove your mastery of leadership and management or entrepreneurship and innovation
Earn by: completing any three courses within either subject area to earn a Certificate of Specialization

4 Modules, 32-40 Hours, 90-day access window

Download full syllabus (pdf)

Module 1

Introduction to Negotiation Analysis: Finding the Zone of Possible Agreement

8-10 Hours

Identify your walkaway, manage the exchange of offers, and learn how to close the deal.
Highlights
Video duration:0:22

AI Negotiation Tool

Video duration:0:35

First Offers

Concepts

  1. BATNA Analysis

  2. Psychological Factors

  3. Offer Analysis

  4. Bargaining Tactics

Featured Exercises

  • Negotiation simulation (Negotiating a Single Issue Agreement: Buying/Selling a Unique Property)

  • Personalized feedback

Module 2

Advanced Negotiation Analysis: Creating Value

8-10 Hours

Generate value when there is uncommon ground, manage situations under different and complex scenarios, and dig into the fundamental tension of creating and claiming value.
Highlights
Video duration:0:58

Establishing Themselves

Video duration:0:40

Creating and Claiming Value

Concepts

  1. Multi-Issue Analysis

  2. Overcoming Barriers to Value Creation

  3. Case Study: Unshrinkit

Featured Exercises

  • Negotiation simulation (Rijas and Vericampos: Negotiating a Long Term Service Contract)

  • Personalized feedback

Module 3

Managing the Negotiation Process: Bargaining Tactics, Style, and Emotion

8-10 Hours

Examine the relational dimension of negotiation and explore interpersonal dynamics, bargaining styles, tactics, and emotions.
Highlights
Video duration:0:52

Emotional Preparation for Negotiation

Video duration:0:48

A First Glance

Concepts

  1. Debriefing Discount-Hawkins

  2. Negotiating the Relationship

  3. Managing Emotions

Featured Exercises

  • Negotiation simulation (Discount and Hawkins: Crafting Terms and Conditions)

  • Personalized feedback

Module 4

Negotiation Mastery: Forging Agreement within Groups and Organizations

8-10 Hours

Apply themes and issues from the course to real life scenarios and negotiate effectively within groups and organizations.
Highlights
Video duration:0:45

AI as an Assistant

Video duration:0:27

Workplace Negotiation

Concepts

  1. Negotiation Mastery

  2. Negotiating Compensation

  3. Navigating Challenges

Featured Exercises

  • Negotiation simulation (Negotiating a Job Offer: Building Relationships)

  • Personalized feedback

Led by World-Renowned HBS Faculty

HBS Online courses are taught by Harvard Business School faculty, bringing the renowned HBS classroom experience directly to you.

Immersive Learning

Stay active by engaging in a new activity every three to five minutes and applying your knowledge through AI-powered negotiation simulations.

Video duration:0:09

HBS Online courses allow you to immerse yourself in a
dynamic, interactive learning experience. You’ll engage in a new activity every
three to five minutes and apply your knowledge through polls, quizzes, and
problem-solving exercises designed to accelerate and reinforce your learning.

Real-World Connections

Get social by collaborating with a global community of peers before, during, and after your course. Learners who successfully complete an HBS Online program will be added to the HBS Online Community's Official Networking Group and gain exclusive access to events and other networking opportunities.

Video duration:0:08

See how the HBS Online course platform engages you in social learning. You exchange ideas, offer input, and seek out viewpoints from a community of learners gathered from around the globe. In the process, you learn from each other’s experiences and perspectives, and leave the program with a broader outlook on the world.

Real-World Cases

Immerse yourself in real-world, case-based examples brought to life by industry-leading experts from companies like Marvel Comics, Microsoft, HBO Home Entertainment, and the Smithsonian American Art Museum.

Video duration:0:11

Our courses allow you to apply your learning through
real-world examples and experience Harvard Business School’s signature case
method. Business leaders will share challenges they’ve faced. As the story
unfolds, you’ll leverage course concepts, vital tools and frameworks, and the
diversity of your peers’ perspectives to analyze the problem and determine a
path forward.

Video duration:0:09

HBS Online courses allow you to immerse yourself in a
dynamic, interactive learning experience. You’ll engage in a new activity every
three to five minutes and apply your knowledge through polls, quizzes, and
problem-solving exercises designed to accelerate and reinforce your learning.

Real-World Outcomes

I give all the credit to HBS Online for creating a world-class program. I dipped into my savings to take the courses and I really see the rewards.

Cole Whaley

Regional Vice President of Sales, Whitsons Culinary Group

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Solutions for Organizations

Empower Your Team with HBS Online

Bring HBS Online’s flexible, scalable, and high-impact learning experiences to your organization through shared learning and group discounts for teams of five or more.

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