Negotiation Mastery
Build negotiation skills to create value, influence outcomes, and navigate difficult conversations. Learn on your schedule with 90 days of full access starting the day you enroll.
- Format
On-Demand
- Time
32-40 hrs, 8-10 hrs/module
- Price
$1,949
- Courses & Programs
- Negotiation Mastery
Key Concepts
Understand negotiation dynamics and how to prepare for uncertainty
Learn to craft agile strategy and be quick on your feet in changing circumstances
Resolve small differences before they escalate
Secure maximum value for your organization and yourself
Identify your walkaway point and uncover the zone of possible agreement (ZOPA)
Undergo AI-powered interactive negotiation simulations to test your strategy, adapt in real time, and refine your approach
Receive personalized feedback on your negotiation approach to enhance your skills and strengthen your position
Who Will Benefit
Hone your negotiation skills and develop strategies and techniques to achieve success at the bargaining table.
Weekly, I negotiate strategic partnerships for my company, and Negotiation Mastery has given me additional skills that I have put into practice and have resulted in much more successful agreements.
Jacqueline Ryan; Integrated Marketing Manager at YumEarth
What You'll Earn

Certificate of Completion
Boost your resume with a Certificate of Completion from HBS Online
Earn by: completing this course

Certificate of Specialization
Prove your mastery of leadership and management or entrepreneurship and innovation
Earn by: completing any three courses within either subject area to earn a Certificate of Specialization
Course Syllabus
4 Modules, 32-40 Hours, 90-day access window
Introduction to Negotiation Analysis: Finding the Zone of Possible Agreement
Identify your walkaway, manage the exchange of offers, and learn how to close the deal.
AI Negotiation Tool
First Offers
Concepts
BATNA Analysis
Psychological Factors
Offer Analysis
Bargaining Tactics
Featured Exercises
Negotiation simulation (Negotiating a Single Issue Agreement: Buying/Selling a Unique Property)
Personalized feedback
Advanced Negotiation Analysis: Creating Value
Generate value when there is uncommon ground, manage situations under different and complex scenarios, and dig into the fundamental tension of creating and claiming value.
Establishing Themselves
Creating and Claiming Value
Concepts
Multi-Issue Analysis
Overcoming Barriers to Value Creation
Case Study: Unshrinkit
Featured Exercises
Negotiation simulation (Rijas and Vericampos: Negotiating a Long Term Service Contract)
Personalized feedback
Managing the Negotiation Process: Bargaining Tactics, Style, and Emotion
Examine the relational dimension of negotiation and explore interpersonal dynamics, bargaining styles, tactics, and emotions.
Emotional Preparation for Negotiation
A First Glance
Concepts
Debriefing Discount-Hawkins
Negotiating the Relationship
Managing Emotions
Featured Exercises
Negotiation simulation (Discount and Hawkins: Crafting Terms and Conditions)
Personalized feedback
Negotiation Mastery: Forging Agreement within Groups and Organizations
Apply themes and issues from the course to real life scenarios and negotiate effectively within groups and organizations.
AI as an Assistant
Workplace Negotiation
Concepts
Negotiation Mastery
Negotiating Compensation
Navigating Challenges
Featured Exercises
Negotiation simulation (Negotiating a Job Offer: Building Relationships)
Personalized feedback
Led by World-Renowned HBS Faculty
Michael A. Wheeler
MBA Class of 1952 Professor of Management Practice, Retired
Experience
Immersive Learning
Stay active by engaging in a new activity every three to five minutes and applying your knowledge through AI-powered negotiation simulations.
HBS Online courses allow you to immerse yourself in a
dynamic, interactive learning experience. You’ll engage in a new activity every
three to five minutes and apply your knowledge through polls, quizzes, and
problem-solving exercises designed to accelerate and reinforce your learning.
Real-World Connections
Get social by collaborating with a global community of peers before, during, and after your course. Learners who successfully complete an HBS Online program will be added to the HBS Online Community's Official Networking Group and gain exclusive access to events and other networking opportunities.
See how the HBS Online course platform engages you in social learning. You exchange ideas, offer input, and seek out viewpoints from a community of learners gathered from around the globe. In the process, you learn from each other’s experiences and perspectives, and leave the program with a broader outlook on the world.
Real-World Cases
Immerse yourself in real-world, case-based examples brought to life by industry-leading experts from companies like Marvel Comics, Microsoft, HBO Home Entertainment, and the Smithsonian American Art Museum.
Our courses allow you to apply your learning through
real-world examples and experience Harvard Business School’s signature case
method. Business leaders will share challenges they’ve faced. As the story
unfolds, you’ll leverage course concepts, vital tools and frameworks, and the
diversity of your peers’ perspectives to analyze the problem and determine a
path forward.
HBS Online courses allow you to immerse yourself in a
dynamic, interactive learning experience. You’ll engage in a new activity every
three to five minutes and apply your knowledge through polls, quizzes, and
problem-solving exercises designed to accelerate and reinforce your learning.
Real-World Outcomes
I give all the credit to HBS Online for creating a world-class program. I dipped into my savings to take the courses and I really see the rewards.
Cole WhaleyRegional Vice President of Sales, Whitsons Culinary Group

Negotiation Mastery FAQs
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