Build, manage, and measure brands that create competitive advantage, strengthen customer relationships, and drive long-term business value. Learn on your schedule with 90 days of full access starting the day you enroll.

  • Format

    On-Demand

  • Time

    23-40 hrs, 5-8 hrs/module

  • Price

    $1,949

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Video duration:1:53

Key Concepts

  • Define what a brand is and how it can be used as a competitive advantage

  • Craft a compelling positioning statement and resonant brand story

  • Understand the roles brands play in consumers’ lives and the importance of building enduring brand communities

  • Learn how to manage brands over time to maximize their value

  • Explore how brands create shareholder value and why it’s vital to invest in your brand

Who Will Benefit

Transform your brand into your company’s competitive edge and learn how to nurture and maximize its value over time.

This course really exceeded my expectations. I now feel that I have the tools and framework to understand much better a brand, its existing value, its potential, and the ways (strategies & tactics) to enhance it. Thank you so much for this learning experience.

Constantinos Sdrolian
82%
Felt more confident leading initiatives at work
11X
Return on investment, with 24% of HBS Online learners reporting an average $20,466 salary increase
91%
Acquired new skills that were immediately applicable

What You'll Earn

Certificate of Completion

Certificate of Completion
Boost your resume with a Certificate of Completion from HBS Online
Earn by completing this course

Certificate of Specialization

Certificate of Specialization
Prove your mastery of marketing
Earn by completing any three courses in this subject area to earn a Certificate of Specialization

5 Modules, 30-35 Hours, 90-day access window

Download full syllabus (pdf)

Module 1

The Value of Brands

8 Hours

Explore what a brand is and how it creates value for consumers. Understand why brands are among a company’s most valuable assets and evaluate different methods businesses use to build and maintain brand equity.
Highlights
Video duration:0:34

Ricardo Marques, Vice President of Marketing, Michelob ULTRA

Video duration:0:32

Tina Sharkey, Co-Founder and Former CEO, Brandless

Concepts

  1. What Is a Brand?

  2. Branding as a Source of Sustainable Competitive Advantage

  3. The Path from Branding Investment to Shareholder Value (A Five-Step Process of Branding)

  4. The Contemporary Brandscape

Featured Exercises

  • Uncover points of brand differentiation

  • Write a brand positioning statement outlining the customer value proposition

  • Analyze each step of the branding process

Module 2

Brand Storytelling

8 Hours

Articulate the characteristics of a compelling brand story and assess the power of storytelling on consumer-based brand equity.
Highlights
Video duration:0:33

Phyllis Rothschild, Chief Marketing Officer, Pete & Gerry's Organics

Video duration:0:51

Elif Akarlilar, Chief Brand Officer, Mavi

Concepts

  1. Uncovering What Brands Mean to Consumers

  2. The Customer Value Proposition as the Foundation for Brand Storytelling

  3. The Types of Stories Brands Tell

  4. Brand Storytelling Fundamentals

  5. Connecting Stories to Culture

Featured Exercises

  • Use an innovative market research technique to uncover, analyze, and interpret brand equity’s different dimensions

  • Craft a resonant brand story for your target consumers

Module 3

Consumer-Brand Relationships

6 Hours

Identify the roles brands play in customers’ lives and differentiate between the different types of relationships consumers form with brands, the rules that govern those relationships, and how to negotiate them over time to create mutual value.
Highlights
Video duration:0:55

Mike Moynihan, Senior Vice President of Brand, Marketing, Insights, and Partnerships, The LEGO Group

Video duration:0:47

Kyle Leahy, CEO, Glossier

Concepts

  1. Consumer-Brand Relationships

  2. Negotiating Consumer-Brand Relationships

  3. Creating a Brand Community

  4. Managing a Brand Community

Featured Exercises

  • Practice the steps of developing “relational intelligence”

  • Evaluate brand communities’ impact on consumers and companies

  • Assess the importance of each step of negotiating consumer-brand relationships

Module 4

Managing Brands Over Time to Maximize Value

7 Hours

Discover how to reposition a brand to maintain its competitive edge, leverage existing equity to bring it into a new market, and manage a portfolio of diverse brands.
Highlights
Video duration:0:46

Tina Edmundson, President, Luxury, Marriott International

Video duration:0:57

Brian Perkins, CEO, Budweiser Brewing Group UK & Ireland

Concepts

  1. The Evolution of Brand Meaning Over Time

  2. Extending Brands for Growth

  3. Brand Portfolio Strategy

  4. Extending a Brand Across Geographies

Featured Exercises

  • Discuss brand repositioning

  • Assess the advantages and disadvantages linked with brand extension strategies

  • Articulate the opportunities and challenges associated with global branding

Module 5

Brand Valuation

5 Hours

Understand how brands create value for firms and their shareholders and how to estimate a brand’s asset value and calculate its return on investment.
Highlights
Video duration:0:55

Jill Avery – Three Brand Valuation Methods

Video duration:0:40

Masahiko Uotani, Chairman and CEO, Shiseido Company

Concepts

  1. What Is the Value of a Brand?

  2. Brand Valuation Techniques

  3. The Return on Investment of Branding

  4. Investing in Brands

  5. Course Summary

Featured Exercises

  • Evaluate the factors that determine a brand’s value

  • Discuss issues companies may face due to the lack of standardized brand valuation approaches

  • Summarize the benefits and risks of increasing brand investments

  • Consider how companies can build consumer- and firm-based brand equity

  • Articulate the top course lessons you plan to apply to your organization

Led by World-Renowned HBS Faculty

HBS Online courses are taught by Harvard Business School faculty, bringing the renowned HBS classroom experience directly to you.
  • Headshot of Jill J. Avery

    Jill J. Avery

    Senior Lecturer of Business Administration, C. Roland Christensen Distinguished Management Educator

Creating Brand Value will equip you with immediately applicable frameworks and tools to craft and communicate brands that deliver maximum value to your consumers and company. You’ll learn how strong, differentiated brands deliver a competitive advantage—and how to build and manage yours to stay ahead.

Immersive Learning

Stay active by engaging in a new activity every three to five minutes.

Video duration:0:08

See how the HBS Online course platform engages you in social learning. You exchange ideas, offer input, and seek out viewpoints from a community of learners gathered from around the globe. In the process, you learn from each other’s experiences and perspectives, and leave the program with a broader outlook on the world.

Real-World Connections

Get social by collaborating and networking with a global community of peers before, during, and after the course. Learners who successfully complete an HBS Online program are added to the HBS Online Community's Official Networking Group and gain exclusive access to events and other networking opportunities.

Video duration:0:08

See how the HBS Online course platform engages you in social learning. You exchange ideas, offer input, and seek out viewpoints from a community of learners gathered from around the globe. In the process, you learn from each other’s experiences and perspectives, and leave the program with a broader outlook on the world.

Real-World Cases

Immerse yourself in real-world, case-based examples brought to life by experts at top consumer brands, including Marriott International, Glossier, Dove Men+Care, The LEGO Group, Budweiser, Michelob ULTRA, and Mavi.

Video duration:0:11

Our courses allow you to apply your learning through
real-world examples and experience Harvard Business School’s signature case
method. Business leaders will share challenges they’ve faced. As the story
unfolds, you’ll leverage course concepts, vital tools and frameworks, and the
diversity of your peers’ perspectives to analyze the problem and determine a
path forward.

Video duration:0:08

See how the HBS Online course platform engages you in social learning. You exchange ideas, offer input, and seek out viewpoints from a community of learners gathered from around the globe. In the process, you learn from each other’s experiences and perspectives, and leave the program with a broader outlook on the world.

Real-World Outcomes

Don’t be intimidated by the Harvard name or the price tag. Try one course; you’ll discover real value—not just in what you learn, but in the people you meet.

Ieva Ruža

Medical Doctor, Riga East Clinical University Hospital

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Solutions for Organizations

Empower Your Team with HBS Online

Bring HBS Online’s flexible, scalable, and high-impact learning experiences to your organization through shared learning and group discounts for teams of five or more.

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