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    7 Skills You Need to Effectively Manage Teams

    Female manager leading business team meeting
    • 07 Jan 2020
    Tim Stobierski Author Contributors
    tag
    • Decision-Making
    • Management
    • Management Essentials

    To effectively manage a team, you need several key characteristics and skills. Without them, it can be difficult to rally your employees to work toward common goals and perform at their best—which can be disastrous for both your organization and career.

    Whether you're an aspiring manager, newly appointed leader without a lot of experience, or seasoned executive who's had difficulty overseeing your team, developing these critical skills will prove crucial to your success.


    Free E-Book: How to Become a More Effective Leader

    Access your free e-book today.

    DOWNLOAD NOW

    Team Management Skills All Professionals Need

    1. Clear, Effective Communication

    As a manager, your goal is to help the members of your team complete tasks in a manner that is efficient, consistent, and aligns with the company’s overarching strategic goals. To accomplish this, you must clearly articulate what those strategic goals are—while also detailing the specific work and processes that will be required of your team to reach them.

    By becoming a more effective communicator, you'll remove confusion among your team and ensure everyone is aligned and working toward the same goals.

    2. Emotional Intelligence

    Emotional intelligence refers to an individual’s ability to manage their emotions, as well as those of others.

    A highly developed level of emotional intelligence is a hallmark of strong managers and leaders. Someone with a keen sense of self-awareness, empathy, and other social skills is someone who can motivate and influence others—an important quality for managers to exhibit.

    3. Organization

    You may be responsible for overseeing budgets and project timelines in addition to the daily tasks that members of your team perform. Juggling so many moving pieces and making necessary adjustments along the way requires a high degree of organization.

    4. Ability to Delegate

    However tempting it might be for you to micromanage members of your team, doing so can be detrimental to progress.

    A good manager knows how to delegate work to others. This involves understanding who's best suited to complete a particular task. It also requires ensuring an employee has the required resources to be successful and feels empowered to make their own decisions.

    5. Openness

    Openness goes hand in hand with both emotional intelligence and effective communication.

    It’s important that the members of your team feel comfortable approaching you when they have questions or concerns, or when they need clarification on what's expected of them. If your employees don't believe they can reach out to you, there’s a risk that problems or concerns will go unaddressed before it's too late to correct them.

    6. Problem-Solving

    No matter how well prepared, organized, or established a project or process is, every manager runs into problems. This could be in the form of a missed deadline or milestone. It could be budgetary in nature. It could involve an unforeseen breakdown in the supply chain.

    Whatever the case, managers must be skilled problem-solvers. The ability to evaluate a challenge, think critically about potential solutions, and formulate a response are essential to anyone who's tasked with leading a team.

    7. Decision-Making

    Over the course of a day, managers might be responsible for making a number of decisions that impact their team or the project they're overseeing. Prioritizing tasks, allocating resources, delegating duties—each of these is a decision that falls to the manager.

    Sometimes, a manager will need to make an authoritative decision to resolve an issue. Other times, decision-making might involve consensus building, wherein members of the team are invited to participate in the discussion and help guide the process. Ultimately, the manager is responsible for the outcome of the decision and, as such, must be comfortable with ensuing results.

    Which HBS Online Leadership and Management Course is Right for You? | Download Your Free Flowchart

    How You Can Develop Your Team Management Skills

    If you want to take your team management skills to the next level, there are several steps you can take to improve them. These include:

    • Taking stock of your current skills. To chart a path for your professional development, you first need to understand where your management skills currently stand. What are your strengths? What are your weaknesses? Where are your greatest opportunities to turn development into career success? These insights will help you create a plan that's right for you.

    • Setting goals for improvement and development. Once you have a sense of your current skills, you need to set goals for your development efforts. Which skills do you need to improve? How will you measure success? What is your timeframe? By setting specific and attainable goals, you give yourself something to work toward and increase your chances of success.

    • Inviting feedback from your team. If you're unsure about your current abilities or where you should prioritize growth, consider turning to co-workers for feedback. This can be invaluable in helping you identify your strengths and weaknesses.

    • Practicing your skills. Practice your skills both in and out of the office. If you find that a project has suffered setbacks due to poor communication, for example, identify the point of confusion and make a mental note to avoid this in the future. Or, if a project has become bogged down due to micromanaging, find methods to help you manage from a perch instead of down in the trenches.

    • Pursuing professional development. Professional development can be a valuable asset in helping you reach your managerial potential. Signing up for a management training course can help you quickly develop your management skills, while pursuing mentorship opportunities can aid you throughout the trajectory of your career.

    In Management Essentials, students are given the tools and opportunities they will need to improve their management skills and become more effective managers within their organization. Is Management Essentials the right HBS Online leadership and management course for you? Download the free flowchart to find out.

    About the Author

    Tim Stobierski is a contributing writer for Harvard Business School Online. On the side, he writes poetry; his first book of poems, "Dancehall," was published by Antrim House Books in July 2023.
     
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    How are HBS Online courses delivered?

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    We offer self-paced programs (with weekly deadlines) on the HBS Online course platform.

    Our platform features short, highly produced videos of HBS faculty and guest business experts, interactive graphs and exercises, cold calls to keep you engaged, and opportunities to contribute to a vibrant online community.

    Are HBS Online programs available in languages other than English?

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    We expect to offer our courses in additional languages in the future but, at this time, HBS Online can only be provided in English.

    All course content is delivered in written English. Closed captioning in English is available for all videos. There are no live interactions during the course that requires the learner to speak English. Coursework must be completed in English.

    Do I need to come to campus to participate in HBS Online programs?

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    No, all of our programs are 100 percent online, and available to participants regardless of their location.

    How do I enroll in a course?

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    Certificate Programs

    HBS Online welcomes committed learners wherever they are—in the world and their careers—irrespective of their professional experience or academic background. To extend the reach of HBS Online, we no longer require an application for our certificate programs. (Applications are still required for our credential programs: CORe and CLIMB.) You can now immediately enroll and start taking the next step in your career.

    All programs require the completion of a brief online enrollment form before payment. If you are new to HBS Online, you will be required to set up an account before enrolling in the program of your choice.

    Our easy online enrollment form is free, and no special documentation is required. All participants must be at least 18 years of age, proficient in English, and committed to learning and engaging with fellow participants throughout the program.

    Updates to your enrollment status will be shown on your account page. HBS Online does not use race, gender, ethnicity, or any protected class as criteria for enrollment for any HBS Online program.

    Credential Programs

    HBS Online's CORe and CLIMB programs require the completion of a brief application. The applications vary slightly, but all ask for some personal background information. You can apply for and enroll in programs here. If you are new to HBS Online, you will be required to set up an account before starting an application for the program of your choice.

    Our easy online application is free, and no special documentation is required. All participants must be at least 18 years of age, proficient in English, and committed to learning and engaging with fellow participants throughout the program.

    Updates to your application and enrollment status will be shown on your account page. We confirm enrollment eligibility within one week of your application for CORe and three weeks for CLIMB. HBS Online does not use race, gender, ethnicity, or any protected class as criteria for admissions for any HBS Online program.

    Does Harvard Business School Online offer an online MBA?

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    No, Harvard Business School Online offers business certificate programs.

    What are my payment options?

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    We accept payments via credit card, wire transfer, Western Union, and (when available) bank loan. Some candidates may qualify for scholarships or financial aid, which will be credited against the Program Fee once eligibility is determined. Please refer to the Payment & Financial Aid page for further information.

    We also allow you to split your payment across 2 separate credit card transactions or send a payment link email to another person on your behalf. If splitting your payment into 2 transactions, a minimum payment of $350 is required for the first transaction.

    In all cases, net Program Fees must be paid in full (in US Dollars) to complete registration.

    What are the policies for refunds and deferrals?

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    After enrolling in a program, you may request a withdrawal with refund (minus a $100 nonrefundable enrollment fee) up until 24 hours after the start of your program. Please review the Program Policies page for more details on refunds and deferrals. If your employer has contracted with HBS Online for participation in a program, or if you elect to enroll in the undergraduate credit option of the Credential of Readiness (CORe) program, note that policies for these options may differ.

     

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