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    HBX Staff Spotlight: Bob Keeley

    Bob Keeley - HBX Assistant Director, Credentialing and Academic Operations
    • 21 Jun 2016
    HBS Online Author Staff
    tag
    • Staff Spotlight

    We sat down with Bob Keeley, Assistant Director of Credentialing and Academic Operations, to talk about his role at HBX, his (potentially illegal) genie wish strategy, and his love of tiramisu and Chalupas.

    Are you originally from Boston?

    I’m from the part of New York State that says “pop” instead of “soda” - Rochester. I live in Cambridge now and really enjoy all the greenery. It has a great small city vibe with tree-lined streets, and there’s a lot of opportunity to discover something new just walking down the street.

    What do you do at HBX?

    I work on the Program Services team and oversee academic operations. Some of my jobs involve working with vendors who administer the CORe final exam and also managing the digital credentials we send out to students.

    What does a normal day look like for you?

    A typical day at HBX for me involves a lot of interaction with people on various teams throughout the office. I work with everyone in Program Services but I also work closely with the content team regarding academic operations.

    During open exam periods, I work with Pearson VUE to field any questions and support requests from participants who are taking the exam. There are approximately 4,500 Pearson VUE test centers authorized to deliver HBX exams around the world, so it’s pretty cool to help HBX learners across the globe.

    Finish this sentence: When I’m not at work, you can find me _______________.

    At the dog park with my wife Jess chasing after our Icelandic sheepdog, Chalupa.

    What is your favorite food?

    Tiramisu is my favorite food. I like all forms and types of it, homemade or not!

    Sail Boat

    Do you have a hidden talent?

    I speak German, play the banjo, and like to sail.

    If a genie gave you one wish, what would you wish for?

    I would wish for unlimited genies so that I could have unlimited wishes. Who doesn’t want more wishes?!

    What’s your favorite thing about working at HBX?

    I like hearing from participants about how HBX has helped them meet their own personal, professional, and learning goals.

    What can you tell us about the HBX CORe final exam?

    The HBX CORe final exam is offered to participants after successful completion of the course. The three hour, multiple choice, closed book, computer-based assessment was created by HBS faculty and is administered by Pearson VUE in testing centers throughout the world.

    The final exam encompasses all three courses in HBX CORe: Business Analytics, Economics for Managers, and Financial Accounting. Divided into three sections of 60 minutes each, the 3-hour exam will test your knowledge of each individual course in one sitting. The exam is predominately multiple-choice format and delivered entirely on a computer at the Pearson VUE testing center.

    Read More about the exam including when to take it and how it is administered in our FAQs: https://hbx.hbs.edu/enroll/faqs

     
    All FAQs

    Top FAQs

    How are HBS Online courses delivered?

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    We offer self-paced programs (with weekly deadlines) on the HBS Online course platform.

    Our platform features short, highly produced videos of HBS faculty and guest business experts, interactive graphs and exercises, cold calls to keep you engaged, and opportunities to contribute to a vibrant online community.

    Are HBS Online programs available in languages other than English?

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    We expect to offer our courses in additional languages in the future but, at this time, HBS Online can only be provided in English.

    All course content is delivered in written English. Closed captioning in English is available for all videos. There are no live interactions during the course that requires the learner to speak English. Coursework must be completed in English.

    Do I need to come to campus to participate in HBS Online programs?

    +–

    No, all of our programs are 100 percent online, and available to participants regardless of their location.

    How do I enroll in a course?

    +–

    Certificate Programs

    HBS Online welcomes committed learners wherever they are—in the world and their careers—irrespective of their professional experience or academic background. To extend the reach of HBS Online, we no longer require an application for our certificate programs. (Applications are still required for our credential programs: CORe and CLIMB.) You can now immediately enroll and start taking the next step in your career.

    All programs require the completion of a brief online enrollment form before payment. If you are new to HBS Online, you will be required to set up an account before enrolling in the program of your choice.

    Our easy online enrollment form is free, and no special documentation is required. All participants must be at least 18 years of age, proficient in English, and committed to learning and engaging with fellow participants throughout the program.

    Updates to your enrollment status will be shown on your account page. HBS Online does not use race, gender, ethnicity, or any protected class as criteria for enrollment for any HBS Online program.

    Credential Programs

    HBS Online's CORe and CLIMB programs require the completion of a brief application. The applications vary slightly, but all ask for some personal background information. You can apply for and enroll in programs here. If you are new to HBS Online, you will be required to set up an account before starting an application for the program of your choice.

    Our easy online application is free, and no special documentation is required. All participants must be at least 18 years of age, proficient in English, and committed to learning and engaging with fellow participants throughout the program.

    Updates to your application and enrollment status will be shown on your account page. We confirm enrollment eligibility within one week of your application for CORe and three weeks for CLIMB. HBS Online does not use race, gender, ethnicity, or any protected class as criteria for admissions for any HBS Online program.

    Does Harvard Business School Online offer an online MBA?

    +–

    No, Harvard Business School Online offers business certificate programs.

    What are my payment options?

    +–

    We accept payments via credit card, wire transfer, Western Union, and (when available) bank loan. Some candidates may qualify for scholarships or financial aid, which will be credited against the Program Fee once eligibility is determined. Please refer to the Payment & Financial Aid page for further information.

    We also allow you to split your payment across 2 separate credit card transactions or send a payment link email to another person on your behalf. If splitting your payment into 2 transactions, a minimum payment of $350 is required for the first transaction.

    In all cases, net Program Fees must be paid in full (in US Dollars) to complete registration.

    What are the policies for refunds and deferrals?

    +–

    After enrolling in a program, you may request a withdrawal with refund (minus a $100 nonrefundable enrollment fee) up until 24 hours after the start of your program. Please review the Program Policies page for more details on refunds and deferrals. If your employer has contracted with HBS Online for participation in a program, or if you elect to enroll in the undergraduate credit option of the Credential of Readiness (CORe) program, note that policies for these options may differ.

     

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