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5 Key Pieces of Advice for Aspiring Entrepreneurs

Boy looking up at blackboard
  • 13 Feb 2018
HBS Online Author Staff
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  • Entrepreneurship & Innovation
  • Entrepreneurship Essentials

It’s easy to believe that your business idea or invention is great. After all, you thought of it. However, determining if your product or service is actually something your audience wants and needs is critical to your success as an entrepreneur.

Starting, running, and growing your own business is a major goal for many people, but there's often a lot of trial and error involved in the process. Those who are looking to start their own business can learn essential entrepreneurial skills from the triumphs and mistakes of successful entrepreneurs who have paved the way before them.

Tips for Aspiring Entrepreneurs

As we developed the course Entrepreneurship Essentials, we asked the case protagonists featured in the course — the entrepreneurs and investors interviewed — what advice they have for aspiring entrepreneurs. Here’s what they had to say.

John Osher Video

1. Don’t Fool Yourself

John Osher, a serial entrepreneur behind the SpinBrush toothbrush and many other successful consumer products, highlights that entrepreneurs need to relentlessly seek the truth about their ideas. Osher points out that willful blindness to negative feedback from customers can lead to costly mistakes.

Osher explains that the most important thing as an entrepreneur is finding and listening to the truth, no matter how hard it may be. You may think a product is a hit until you put it on the shelf and consumers tell you otherwise. It’s much easier to accept the truth in the beginning stages before you have a total emotional investment in the product or service and you are out of financial resources.

“If an entrepreneur puts truth first, they will always find a way to solve the problem,” Osher explains. “Putting your personal feelings and passion for the product ahead of the truth is a recipe for failure.”

Scott Cook Video

2. Savor Surprises

Openness to feedback from customers can not only prevent entrepreneurs from leading their ventures astray but it will also guide them to unforeseen opportunities.

Scott Cook, co-founder and chairman of Intuit, explains this lesson from a critical moment when his company was in the development stage of the company’s Quicken bookkeeping software. Cook also highlights a key theme in Entrepreneurship Essentials — “the power of structured experimentation to guide new ventures.”

Cook explains that Quicken was built as a consumer product for personal finance. What they didn’t realize was that their customers were actually using it for their business rather than their personal finances. By listening to its customers, Intuit identified a much bigger opportunity.

We said, “Wait a minute, there’s a giant market of businesses who need the kind of thing we built, but we just never built it for business,” Cook said. “So that’s why we run experiments, and run them early, so we can get those surprises early and see the things you only can see when you run an experiment to learn.” It’s critical to listen when the market is trying to speak to you.

Jenn Hyman Video

3. Use “No” as a Springboard for Conversation

Jenn Hyman, co-founder and CEO of Rent the Runway, developed a service for customers to rent high fashion clothing and accessories at a much more accessible price point than purchasing them outright. The venture’s business model challenged the status quo for designers. Many said “no” to working with Rent the Runway. For Hyman, “no” became the start of helpful conversations.

“I don’t believe in the word ‘no,’” says Hyman. “To me, ‘no’ does not mean no; it means no for now.” By viewing ‘no’ as an invitation for a conversation, you just might turn the no into a yes. But if you never achieve a ‘yes,’ you still at least learn why they said no, which can be equally as valuable.

Entrepreneurship Essentials | Succeed in the startup world | Learn More

It takes time for a new concept to receive wide acceptance, and Rent the Runway’s business model is no exception. The concept of renting vs. buying dresses hadn’t been introduced yet, so it was met with initial skepticism. However, once designers took a chance on the model, they saw its potential. By being open to understanding why designers were apprehensive and then adapting the model to fit a designer’s needs, Hyman was able to sell in her idea and gain widespread adoption.

Jennifer Fonstad Video

4. Challenge Yourself to Be Challenged

Osher, Cook, and Hyman all highlight the critical importance of listening to external feedback to fuel their understanding of opportunities they were pursuing. Jennifer Fonstad, founding partner of venture capital firm Aspect Ventures, encourages the early-stage ventures she works with to bring a mindset of openness to internal hiring as well.

By hiring colleagues with differing perspectives, you foster new ways of thinking that can aid your business. As Fonstad explains, “Those who embrace being challenged and those who embrace different perspectives tend to be more successful and make better decisions over time. So we encourage teams to think about how to bring in those different voices, whether it be through your employees and your co-founders, or whether you bring it in through your finance partners or your other board members.”

Abe Ankumah Video

5. Hire Builders, Not Joiners

Beyond hiring for skills and perspective that complement an existing team, Abe Ankumah, co-founder and CEO of IT operations firm Nyansa, highlights the importance of a builder mentality in hiring for a startup team member.

You try to find old classmates who you have worked with and trust and those who know how to work. At some point you will run out of these personal contacts and you will need to look for ones who can join your team. You must find the right culture for your team.

Startups need to look for a certain type of personality — those who roll up their sleeves ready to build, versus those who want to join an established company, as Ankumah explains: “You want to find people who want to build the next Google to make it Google, versus people who want to join Google because it’s already Google.”

Preparing for Entrepreneurial Success

Learning from others is central to the HBS Online learning experience, and the individuals represented here are just some of the many protagonists and experts featured in HBS Online courses. As in the Harvard Business School classroom, participants of HBS Online courses dive into case studies of real-world companies and, together with a cohort of peers from around the world, master essential business concepts.

HBS Online offers a four-week course, Entrepreneurship Essentials, where participants can master a proven framework for building and financing new ventures, and learn to speak the language of the startup world.

This article was originally published by StartupGrind on Medium.

This post was updated on August 7, 2019. It was originally published on February 13, 2018.

 
All FAQs

Top FAQs

How are HBS Online courses delivered?

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We offer self-paced programs (with weekly deadlines) on the HBS Online course platform.

Our platform features short, highly produced videos of HBS faculty and guest business experts, interactive graphs and exercises, cold calls to keep you engaged, and opportunities to contribute to a vibrant online community.

Are HBS Online programs available in languages other than English?

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We expect to offer our courses in additional languages in the future but, at this time, HBS Online can only be provided in English.

All course content is delivered in written English. Closed captioning in English is available for all videos. There are no live interactions during the course that requires the learner to speak English. Coursework must be completed in English.

Do I need to come to campus to participate in HBS Online programs?

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No, all of our programs are 100 percent online, and available to participants regardless of their location.

How do I enroll in a course?

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All programs require the completion of a brief application. The applications vary slightly from program to program, but all ask for some personal background information. You can apply for and enroll in programs here. If you are new to HBS Online, you will be required to set up an account before starting an application for the program of your choice.

Our easy online application is free, and no special documentation is required. All applicants must be at least 18 years of age, proficient in English, and committed to learning and engaging with fellow participants throughout the program.

After submitting your application, you should receive an email confirmation from HBS Online. If you do not receive this email, please check your junk email folders and double-check your account to make sure the application was successfully submitted.

Updates to your application and enrollment status will be shown on your Dashboard. We confirm enrollment eligibility within one week of your application.

Does Harvard Business School Online offer an online MBA?

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No, Harvard Business School Online offers business certificate programs.

What are my payment options?

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We accept payments via credit card, wire transfer, Western Union, and (when available) bank loan. Some candidates may qualify for scholarships or financial aid, which will be credited against the Program Fee once eligibility is determined. Please refer to the Payment & Financial Aid page for further information.

We also allow you to split your payment across 2 separate credit card transactions or send a payment link email to another person on your behalf. If splitting your payment into 2 transactions, a minimum payment of $350 is required for the first transaction.

In all cases, net Program Fees must be paid in full (in US Dollars) to complete registration.

What are the policies for refunds and deferrals?

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After enrolling in a program, you may request a withdrawal with refund (minus a $100 nonrefundable enrollment fee) up until 24 hours after the start of your program. Please review the Program Policies page for more details on refunds and deferrals. If your employer has contracted with HBS Online for participation in a program, or if you elect to enroll in the undergraduate credit option of the Credential of Readiness (CORe) program, note that policies for these options may differ.

 

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